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Our Terms

Terms & Conditions

Welcome to FISH Outback Stores. By accessing and using this website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

If you do not agree with these Terms & Conditions, you should not use this website.

Product Information

We make every effort to ensure that product descriptions, images, specifications, pricing and availability displayed on this website are accurate.

However:

  • Product colours may vary due to photography and screen settings.
  • Product images are for illustrative purposes only.
  • Sizes and measurements may vary between manufacturers and brands.
  • We reserve the right to correct any errors, inaccuracies or omissions at any time without prior notice.

If you require assistance selecting the correct size or fit, please contact our team before purchasing.

Pricing & Availability

All prices displayed on this website are in Australian Dollars (AUD).

Prices, product availability and promotions are subject to change without notice.

While every effort is made to ensure pricing accuracy, errors may occasionally occur. Where a pricing error is identified, FISH Outback Stores reserves the right to cancel the order and provide a full refund.

Promotions & Special Offers

From time to time, FISH Outback Stores may offer promotional pricing, discounts, clearance sales and special offers.

These promotions:

  • May be available online only, in-store only, or both.
  • May be available for a limited time.
  • May be subject to additional terms and conditions.
  • Cannot be applied retrospectively to previous purchases unless otherwise stated.

FISH Outback Stores reserves the right to amend or withdraw promotions at any time without notice.

Orders

All orders placed through this website are subject to acceptance and product availability.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Refuse transactions suspected of fraud or misuse.
  • Cancel orders where products become unavailable.

If payment has already been processed for a cancelled order, a full refund will be issued.

Payment

Payment must be received in full before goods are dispatched.

Orders placed through the FISH Outback Stores website may be paid for using approved payment methods displayed at checkout, including PayPal and major credit cards.

All online payments are processed through secure encrypted payment gateways.

We do not accept:

  • Cash on Delivery (COD) orders
  • Cheques
  • Money Orders
  • Direct Deposits through the online checkout process

Customers who have an existing approved trading account with FISH Outback Stores, or who wish to arrange payment by direct deposit, should contact our team directly on (08) 9191 5316 or admin@fishoutbackstores.au prior to placing their order.

Shipping, Returns & Exchanges

Shipping, delivery, returns, exchanges, refunds, sale item exclusions, special orders and related policies are governed by our Shipping & Returns Policy.

By placing an order with FISH Outback Stores, you acknowledge and agree to the terms outlined in our Shipping & Returns Policy.

For full details regarding:

  • Shipping and delivery
  • Return eligibility
  • Exchanges and sizing exchanges
  • Refunds
  • Return postage responsibilities
  • Sale and clearance item purchases
  • Special orders

please refer to our Shipping & Returns Policy.

Refunds

Where a refund is approved in accordance with our Shipping & Returns Policy and Australian Consumer Law:

  • Refunds may be issued to the original payment method used for the purchase; or
  • Credited to the customer's store account where appropriate.

All refunds are processed in Australian Dollars (AUD).

Special Orders

Certain products may be designated as Special Order items.

Special Order products may require full payment before an order is placed and may be subject to additional supplier conditions.

For complete details regarding Special Orders, please refer to our Shipping & Returns Policy.

Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, website design and other materials, is the property of FISH Outback Stores or its licensors.

No content may be copied, reproduced, distributed, modified or used without prior written permission from FISH Outback Stores.

Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you consent to the collection, storage and use of information in accordance with our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, FISH Outback Stores shall not be liable for any indirect, incidental, consequential or special loss arising from the use of this website or the purchase of products from this website.

Nothing in these Terms & Conditions excludes liability that cannot legally be excluded under Australian law.

Governing Law

These Terms & Conditions are governed by the laws of Western Australia and Australia.

Any disputes arising from the use of this website or purchases made through this website shall be subject to the exclusive jurisdiction of the courts of Western Australia.

Changes to These Terms

FISH Outback Stores reserves the right to amend these Terms & Conditions at any time without notice.

The current version published on this website will apply to all purchases and use of the website.

Continued use of the website constitutes acceptance of any updated Terms & Conditions.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact our team:

FISH Outback Stores
Phone: (08) 9191 5316
Email: admin@fishoutbackstores.au